MySejahtera Privacy Policy

MySejahtera is an application developed to assist in managing the COVID-19 outbreaks in Malaysia. It allows users to perform a self-health assessment, monitor their health status and share it with the Ministry of Health (MOH) to enable immediate actions in providing treatments if required.

Personal Information

MySejahtera only collects and stores personal information, which you voluntarily give upon registration and throughout the usage of this app.

    How MySejahtera collects data

  • MySejahtera collects data when you voluntarily provide such data – for example, during registration, adding dependants’ information, answering the health assessment, check-in at a specific location and contact us via email or support form.
  • Data collected automatically – for example, depending on your health assessment status, you will be automatically assigned to a certain category. These categories have a different set of actions to be recommended to you based on the risk level of each category.

    How MySejahtera use your personal information

  • MySejahtera is owned and operated by the Government of Malaysia. It is administrated by the Ministry of Health (MOH) and assisted by the National Security Council (NSC) and the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU). The Government assures that your personal information will only be used for the purpose of managing and mitigating COVID-19 outbreak.
  • To assess your risk of being infected by COVID-19:
    • MySejahtera will be able to determine your risk of being infected with COVID-19 based on the information you provide on your health condition and history of travel, mass gathering or close contact with a confirmed case.
    • MySejahtera will recommend you to follow a certain action depending on your category
  • To communicate with you in case your condition requires a follow up from healthcare personnel.
  • To respond to you about any comment or enquiry you have submitted.

    How MySejahtera use your location data

  • To suggest the nearest medical facility to your location.
  • To help you identify if your current location is a hotspot area (area with a reported positive COVID-19 case).

Data Security

MySejahtera implements security features which adheres to global standards to protect the confidentiality and security of your information. "Data in transit" are encrypted, while "data at rest" is stored in a highly secured server.

Anonymised Data

MySejahtera collects anonymised data about your device and OS (e.g. device model, OS version) to help us improve the app and provide a better user experience.

Changes To The Privacy Policy

If this privacy policy changes in any way, it will be updated on this page.

For other enquiries, please email to 80008000@mygcc.gov.my